ARTXSUN is a brand created and owned by Sunshine Jackson. She is the artist who paints and creates all designs that are on our products. Visit the “About the Artist” page link located at the bottom
of the website to learn more!
Visit the “Contact Us” page link located at the bottom of
the website to submit a message or email customer service at firstname.lastname@example.org. We aim to respond to all
inquiries within 48 hours, Mon-Fri. Be sure to include your name and order # in
all customer service inquiries. Also, follow the artist and the shop on
Instagram: @ARTXSUN & Facebook: facebook.com/ARTXSUN.
The customer reviews are located on the product pages of
each reviewed item and you can visit all reviews on the “Customer Reviews” page
link located at the bottom of the website. Reviews are marked with a Verified
label and checkmark if the review is from a verified buyer.
You can see the current sales and discounts active on the
site by going to the “Sales and Discounts” page link located at the bottom of
the website. They will also be posted in the header at the top of the website.
Only one discount can be applied to your cart at a time.
If you submitted an incorrect shipping address, email
ARTXSUN at email@example.com immediately
and we will see what we can do. Typically we will not be able to change the
shipping address because orders are fulfilled immediately after they are
placed. If that is the case, you will have to contact your local post office and
wait to see if the package is returned to sender. If the package is returned to
ARTXSUN, you will be responsible for all costs to reship your package to you. F
the package is not returned to ARTXSUN, you will not be given a refund or
replacement for your order. ARTXSUN is not responsible if you submit inaccurate
shipping or order information.
ARTXSUN accepts several forms of payment and you can select
your preferred payment method at checkout. We accept Paypal, VISA, Mastercard,
American Express, Discover, JCB, Diners Club, Shop Pay, Apple Pay, and Google
After placing an order, no changes or cancellations can be
made so please make sure all shipping information and order details are correct
when checking out. Be sure to use the provided size guides for reference. ARTXSUN
will not be responsible if you submit inaccurate shipping or order information.
We do not offer refunds. However, if you are not completely
satisfied with a product, email firstname.lastname@example.org within 7 days of receiving
your order to request an exchange. Your email should include order details and
reason for requesting the exchange. All exchanges are subject to a 25%
restocking fee and all shipping charges. Shipping costs are non-refundable. To
be eligible for an exchange, your item must be unused, in the same condition
that you received it, and in the original packaging.